By Oscar, Owner
A narrow courtyard and a few trees
On one of our recent moves, the entrance to the courtyard at the delivery address was very narrow, and several trees made it even harder for a moving truck to get through. Our driver carefully maneuvered the truck into the courtyard and parked as close as possible to the customer's apartment.
What the neighbors told us
While we worked, several neighbors came over to talk. They told us that when another moving company moved someone there, it parked its truck out on the street. The movers had to carry the furniture a much longer distance, and the move took more labor hours and cost more.
Why the distance shows up in your bill
Local moves are billed by the hour, and that time includes every walk between the truck and the door. At NextGen Moving there's no separate surcharge for long walks, stairs or elevators, but the time they take is part of the hourly billing. A truck parked close to the door saves time on every trip.
On this move, our crew wrapped and protected the furniture, kept the loading organized, and finished the loading in much less time than the customer had expected. She tipped the movers and the driver, and told us she'd use us again and recommend us to her friends and neighbors.
What to tell your movers before moving day
The more we know about access at both addresses, the better we can plan the crew and the truck, and the more realistic your estimate will be. Tell us:
- Where a truck can park at each address, and how close to the door.
- About narrow entrances, gates, low branches or tight turns.
- About stairs, elevators, and the walk from parking to the door.
- Your building's or HOA's moving rules, such as loading areas or move-in times.
Photos or a short video of the entrance and parking help, along with photos of what's moving.